Processing time

• 
  Orders ship within 1–3 business days (excluding weekends and holidays).
  
  
• 
  Custom or personalized orders may require 3–7 business days processing — this will be noted on the product page.
  

Shipping options & carriers

• 
  Standard Shipping — Economy service via Postal Parcel . Estimated 7–12 business days 
  

Order tracking

• 
  After your order ships, you’ll receive a tracking number by email.
  
  

Lost, damaged, or delayed packages

• 
  If your tracking shows delivered but you did not receive your package, contact us at [ariascoop@outlook.com] — we’ll investigate with the carrier.
  
• 
  For damaged items, please keep packaging and photos, and contact support within 7 days of delivery with photos of the damage and the package.
  
• 
  We will assist in filing a claim and either replace the item or issue a refund once carrier/insurance processes the claim.
  

Address changes & failed deliveries

• 
  Please double-check your shipping address before checkout. We cannot change the address once an order is processed.
  
• 
  If a shipment is returned to us due to an incorrect address, failed delivery, or refusal, the buyer is responsible for return shipping and re-shipping fees.
  

International restrictions & prohibited items

• 
  Some products may be restricted from shipping to certain countries. If an item cannot be shipped to your country, you will be notified and refunded.
  

Contact us
Questions about shipping? Email: ariascoop@outlook.com 
Hours: Mon–Fri, 9:00 AM–5:00 PM PST

Quick FAQ 

• 
  When will my order ship? Within 1–3 business days.
  
• 
  How long does delivery take?  International 7–12 business days.
  
• 
  Do you offer expedited shipping? Yes — extra cost is $20
  
• 
  Who pays customs fees?  We usually pay the tax